Copa Airlines partners with Smartvel to offer real-time travel information to over 85 destinations

Copa Airlines, Panama’s flagship carrier and member of the Star Alliance global airline network, has partnered with global content solutions provider Smartvel. The partnership will enable Copa Airlines to provide essential real-time travel information about travel requirements to customers travelling to any of its 85 destinations across Central, South, North America and the Caribbean.

Smartvel’s advanced content, available in multiple languages, will be integrated into Copa Airline’s website and app. Copa customers will have access to up to the minute travel information, including health and visa requirements. Smartvel’s technology continuously monitors official government websites from each country to ensure information is up to date and correct.

“We are focused on satisfying customer needs and exploring new opportunities” said Diego Morales from Copa Airlines “Customer information, communication and the traveller experience is at the heart of all we do and we want this to be exceptional for our passengers. By partnering with Smartvel we will provide our customers with reliable real-time information for any of the 32 countries we serve.”

Smartvel’s solution will be integrated with Copa’s existing content for total customisation. Through Smartvel’s partnership programme with leading travel companies, including insurance and visa providers, Copa will also have the possibility to offer passengers a range of additional ancillary services.

Iñigo Valenzuela of Smartvel, said “This  agreement reinforces our position as the industry’s preferred partner for travel content solutions and Copa Airlines has been a very desired customer that complements a region (LATAM) where we are specially relevant. Our best in class solution is fully branded by the airline, ensuring that Copa’s customers are served with trusted, reliable and continuously updated information for a seamless travel experience.”

The article Copa Airlines partners with Smartvel to offer real-time travel information to over 85 destinations first appeared in TravelDailyNews International.