Whine Wednesdays: British Airways Unable To Post Tier Points & Avios For Iberia Flights?
We had a piece before Christmas about six flights that I had taken with Oneworld Airlines in the previous month, and none of them had been posted to my Executive Club account (read more here). It seems that BA is also incapable of (timely) posting […]
We had a piece before Christmas about six flights that I had taken with Oneworld Airlines in the previous month, and none of them had been posted to my Executive Club account (read more here).
It seems that BA is also incapable of (timely) posting Tier Points and Avios for Iberia flights, an airline that belongs to the same group as them (IAG).
You can access BA here.
Here’s our piece about the lack of getting credits for Oneworld flights from December:
British Airways Has Stopped Crediting Partner Flights?
Four of the six flights were eventually posted roughly two weeks after I had flown them.
The flights with Sri Lanka still haven’t, and I need to raise a retro claim for them. (Wish me luck with BA’s website!).
Iberia BRU-MAD-BCN:
I had two Iberia flights the other Saturday, now 10 days ago, that also have failed to post to the BA account.
The boarding passes correctly displayed the BA frequent flier number and status, so the systems were connected at least.
By the way, I always request a paper copy of boarding passes precisely for this reason. At least I have something to prove if the flight doesn’t post correctly.
Conclusion
Can someone unplug this complete misery that BA, IAG, and its various departments have become and start afresh?
Does anyone believe BA could correctly credit flights based on revenue + carrier surcharges when there might be multiple changes, ticket reissues, and add-on collects, as they should from April Fool’s Day for BA, American, and Iberia flights?
They cannot even get flights posted from the airline in the same group, IAG.
In contrast, other programs, such as Flying Blue, correctly posted a domestic AeroMexico flight I took 48 hours earlier.
This is nuts, and I am glad that I am soon done with this airline.
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