Sojern and HotelKey Expand Partnership With Guest Feedback Integration
SAN FRANCISCO, California—Sojern and HotelKey announced the launch of a real-time guest feedback integration. This native feature, built directly into the HotelKey property management system (PMS), enables hotels to collect and act on in-stay guest feedback in real time, marking an advancement in guest experience technology. This new capability builds on the partnership announced in April 2024, which integrated Sojern’s guest experience solutions with HotelKey’s PMS to help hoteliers grow profitability and the end-to-end guest […] The post Sojern and HotelKey Expand Partnership With Guest Feedback Integration appeared first on LODGING Magazine.

SAN FRANCISCO, California—Sojern and HotelKey announced the launch of a real-time guest feedback integration. This native feature, built directly into the HotelKey property management system (PMS), enables hotels to collect and act on in-stay guest feedback in real time, marking an advancement in guest experience technology. This new capability builds on the partnership announced in April 2024, which integrated Sojern’s guest experience solutions with HotelKey’s PMS to help hoteliers grow profitability and the end-to-end guest […]
The post Sojern and HotelKey Expand Partnership With Guest Feedback Integration appeared first on LODGING Magazine.